Errors

USB Device Descriptor Request Failed Error

We use various devices that connect to the computer via USB cord such as pendrives, USB drives, smart phones, digital cameras, camcorders, etc. But sometimes our computer or laptop especially if we are using latest model of any laptop, it happens that it fails to recognize any USB device that we try connect to it. Instead we get the USB Device Descriptor Request Failed Error or the USB device unrecognized.

unknown usb device device descriptor request failed

USB Device Descriptor Request Failed is a very common error received by many Windows users but there is nothing to worry about because this error can be fixed very easily. In this article we will go through 5 easy methods using which you will be able to fix this issue.

How to Fix USB Device Descriptor Failed Issue

First before going through the ways to fix this bug, you should know what all can lead to this error. So here is a list of some technical disfunctionality that may lead to the USB Device Descriptor Request Failed Error. Now lets move on to the solutions to fix theĀ USB Device Descriptor Request Failed problem:-

Solution 1: Remove your Power Supply

It happens sometimes that the cause behind a major issue can be a very minimal and unexpected thing such as the power brick of your laptop or the main power supply of your PC. These things can interrupt the IO ports or their BUS lines from working properly.

If the main power supply is the problem then you can follow the below steps:-

Step 1: First unplug the power supply.

Step 2: Then restart your PC.

Step 3: Now try to connect the USB device by plugging it to the same port.

Step 4: After that again plug in the power supply to your PC.

Step 5: Then you should check whether the plugged in USB device is working properly or not.

If this solution does not work then should try the other listed methods.

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Solution 2: Uninstall the respective USB Driver in the Device Manager

If your USB driver is corrupted or broken then this might cause the Device Descriptor Request Failed Error. Fixing the USB driver can be very troublesome, so it is better if you uninstall it instead. Windows OS possess a special feature that allows it to automatically download any necessary driver.

To uninstall the respective USB Driver in the Device Manager you can conduct the following steps:-

Step 1: First click on the start menu at the down-left corner of the home screen.

Step 2: On the Search bar type in Run.

Step 3: Now type the command devmgmt.msc and then click on run.

Step 4: After that click on Universal Serial Bus Controllers.

Step 5: From the list try to find the faulty driver.

Step 6: Then right-click on the defective driver and select the Uninstall option from the drop-down list.

Step 7: Lastly restart you Pc and try to connect the USB device again.

When you will plug in the USB device, Windows will automatically install the necessary driver for your PC.

Solution 3: Update the USB Driver

You might notice that your USB driver is behaving inappropriately, sometimes it works normally and sometimes it stops working all of a sudden. This problem might be caused because of an outdated USB driver. So to resolve the issue all you need to do is update your USB driver to its latest version.

To Update the USB Driver, follow the below instructions:-

Step 1: First click on the start menu at the down-left corner of the home screen

Step 2: On the Search bar type in Control Panel.

Step 3: Now click on System.

Step 4: After that open the Hardware tab and then click on Device Manager.

Step 5: Find the Universal Serial Bus Controllers and click on it.

Step 6: Select the USB driver you want to update.

Step 7: Then right-click on the defective driver and select the Update option from the drop-down list.

Step 8: Follow the steps as instructed by the update wizard to complete the process

Solution 4: Disable the Fast Startup

When your PC boosts up fast then it might interrupt the connection of any USB device. Then you should disable fast boot from the Power option and it will fix the USB Device Descriptor Request Failed error.

To disable the Fast Startup, do as instructed below:-

Step 1: First click on the start menu at the down-left corner of the home screen.

Step 2: On the Search bar type in Run.

Step 3: Now type the command powercfg.cpl and then press Enter.

Step 4: After that click on Choose what the power buttons do option from the Power Options Window.

Step 5: Then click on Shutdown Settings.

Step 6: Now you should uncheck the box beside the option Turn on fast startup.

Step 7: Finally click on Save changes option at the bottom to complete the process.

Method 5: Change the USB Selective Suspend Settings.

To Change the USB Selective Suspend Settings follow the below instructions:-

Step 1: First click on the start menu.

Step 2: On the Search bar type in Control Panel.

Step 3: Now click on Advanced Power settings.

Step 4: After that click on USB settings and select enable from drop down list and click OK.

Step 5: Do the same with USB selective suspended settings.

Step 6: Following the same method Disable them again.

Step 7: Close all the Windows and Re-start your PC.

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Conclusion

The USB Device Descriptor Request Failed Error can be a very nagging problem and you should deal with it immediately. The solutions that have been listed above are very helpful and you can definitely fix the USB Device Descriptor Request Failed error by trying these. It is advisable to try the methods one-by-one and check after every attempt if it solved the issue or not. If even after trying all the methods you are unable to fix the problem then it is highly recommended to seek guidance from an expert or just from someone with more knowledge on the matter.

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